980-949-0848

WE TRANSCRIBE

it’s that simple

Charlotte Transcription

Accurate. Timely. Guaranteed.

About

Welcome to Charlotte Transcription,
A local transcription company with a global reach.

Finding quality transcription services serving the Charlotte area can be a challenge for local businesses and professionals. Our company makes this possible because we transcribe audio and video files across numerous industries and scales. From keynote speeches to sales presentations, if you need to get a text version of audio content transcribed quickly, Charlotte Transcription gets it done.

We stand out from other virtual scribe companies because we only hire experienced typists and staff within the United States. On average, our team boasts 17 years of real-life experience across countless market sectors. Couple this with our round-the-clock customer support to ensure you get the best results possible for your request.

Call us today and learn what quality transcription services for Charlotte-area professionals look like.

Why Us?

100% US-BASED TRANSCRIPTION SERVICES FOR CHARLOTTE BUSINESS ORGANIZATIONS

You have a business to run and need the most reliable and accurate virtual scribe services available. We offer a seamless customer experience that prioritizes your project needs and leaves you satisfying results. Charlotte Transcription achieves this high standard in many ways, including only using US-based transcribers to complete your assignments.

OUR CUSTOMER SERVICE IS ALWAYS AVAILABLE

We prioritize your satisfaction with our transcription services for your Charlotte medical office or law firm. If you have a question or concern about your request, need a quote, or just want to say hello, our US-based customer support team is available 24/7.

WE CUSTOMIZE PROJECT SOLUTIONS TO YOUR EXPECTATIONS

Need scalable transcription solutions for patient EHRs or multi-branch law firms? Trust our extensive network of US-based transcribers and project managers to help you create the perfect strategy to meet your ongoing documentation demands.

Trusted By

Services

Need audio or video files transcribed?
Trust us to get it processed!

TRANSCRIPTION

Transcript

CHARLOTTE TRANSCRIPTION IS THE PREMIER CHOICE FOR CHARLOTTE BUSINESSES

Whether you need an interview transcribed or school board audio notes, we can quickly convert these files to text. Our team members possess years of experience across numerous industries. Learn more about the markets we serve!

DEMAND ONLY THE MOST TALENTED TRANSCRIBERS FOR YOUR PROJECT

Charlotte professionals and organizations’ biggest challenge is getting important audio and video files transcribed quickly and accurately. While other companies outsource your requests overseas, we only use US-based typists and subject matter experts to complete orders. This means you receive the best quality results faster.

GET THE RESULTS YOU EXPECT

Customers that entrust their audio data for transcription with our firm have come to appreciate our dedication to quality assurance. Thanks to our triple pass inspection method, we have eliminated garbled language, blanks, and annoying errors in our deliverables.

NO MORE DELAYED TRANSCRIPTION RESPONSE TIMES

Our timeliness is just one of many features our clients can’t stop raving about. Many projects we receive get completed within 48 hours of the files being received by our talented transcribers. We even offer expedited services for those needing urgent turnarounds.

UPFRONT PRICING YOU CAN COUNT ON

We take the mystery out of online transcription services for our Charlotte clients. From the moment you call us, we begin the estimate process, so you know exactly how much your project will cost.

WE BELIEVE IN CUSTOMER CARE

We want your satisfaction with more than just the results of your assignment, but your client experience as a whole. Call us day or night and share your questions and concerns!

MEDICAL TRANSCRIPTION

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GET REAL-TIME EHR UPDATES

Our secure Remote Scribe technology brings you to the future of EHR transcription. Enjoy quick updates in real-time of your EHRs so that you have more time to spend on your patients.

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DISCOVER THE CONVENIENCE OF EHR SYSTEM COMPATIBILITY

Need a seamless integration of real-time EHR updates but unsure if your system is compatible? Call us today to learn more about how we can make it possible!

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CUSTOMIZABLE CHARLOTTE MEDICAL TRANSCRIPTION SOLUTIONS

Unlike other virtual scribe services, Charlotte Transcription has the flexibility to create custom solutions for your medical practice or organization. All of our transcription services for Charlotte-area medical offices can be custom-tailored to your documentation needs.

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ENTERPRISE-GRADE SECURITY

The bedrock of any business in today’s technologically driven industries is data security. This is especially true for companies responsible for the handling of your sensitive information. We are not only HIPAA-compliant but use encryption through end-to-end AES-256 technology. Every letter of your patients’ data is transmitted through multi-factored authentication and is de-identified.

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INNOVATE WITH CHARLOTTE TRANSCRIPTION

Ready to discover how our virtual scribe solutions are the premier choice for your audio to text transcription needs? Try our services risk-free for 30 days!

Transcribing in Charlotte
FREE GUIDE FOR MEDICAL PROVIDERS: NAVIGATING DOCUMENTATION SOLUTIONS

TESTIMONIALS

Happy clients.

“The turnaround time is phenomenal. The staff are friendly, courteous, and are quick to respond to any issues you may have. I highly, highly recommend this company for any of your transcription needs.”

Cindy W.
Medical Secretary
Berkshire Orthopedic Associates

★★★★★

“They have excellent customer service! I highly recommend them! We have been using their service since 2005!! I would give them a five star review for impeccable service.”

Suzanne B.
Office Manager
Physicians Medical Rehabilitation Associates

★★★★★

“We have been working with Princeton Transcription* for a few years. Princeton is our first choice for all of our transcription needs. Their quality of work and quick turnaround time is perfect for our needs. We are very happy working with Princeton!”

Marisa K.
Project Logistics Manager
Human Factors MD
*Princeton Transcription (PTI) is our parent company.

★★★★★

“Coordinated Medical Network has been doing business with PTI* for 15 years. We have always been very pleased with their services. They always go the extra mile for us and are very pleasant to work with.”

Coordinated Medical Network
*Princeton Transcription (PTI) is our parent company.

★★★★★

“Princeton Transcription, Inc.* is a solid transcription service that delivers accurate results with an excellent price. Turnaround times are superfast and the account managers are incredibly professional. Highly recommended!”

Heather H.
Office Manager
Donald R. Counts, M.D.
*Princeton Transcription (PTI) is our parent company.

★★★★★

“As a customer of Princeton* well over 12 years I can tell you for sure there isn’t anyone out there better. I have been in the medical field for 35 years and have utilized many companies, this one is top notch. You can’t go wrong with this company. I have nothing but respect for the way they run their business.”

Kim S.
Office Manager
Stuart J. Gordon, M.D.
*Princeton Transcription (PTI) is our parent company.

★★★★★

“We have used Princeton Transcription for many years. They have spoiled us for any other service. They provide timely turn-around; are competent and efficient- always willing to work with us to make sure we have what we need, when we need it. I highly recommend their services.”

Terry Murillo
Practice Coordinator
North Atlanta Pulmonary & Sleep Specialists
*Princeton Transcription (PTI) is our parent company.

★★★★★

“We have been using Princeton for a few years now. They are reliable, their transcription is accurate, and their turnaround time is excellent. If there’s an issue, they are always willing to resolve it, or help with it, depending on the situation. I would highly recommend them to anyone looking for a reputable, dependable transcription service.”

Melanie Cellini
Dr. Jeffrey D. Gaber & Associates, PA
*Princeton Transcription (PTI) is our parent company.

★★★★★

FAQS

Getting
Started

Your services sound perfect! How can I send a transcription request?

We recommend starting with a quote request. Send us your project details, including files and billing information. From there, we can get you an estimate with a business day or less. More complex requests involving several speakers, data accuracy specifications, time stamping, or orders requiring ongoing service should set up a discovery call with us.

This process allows us to better understand the full scope of your project needs and goals. Once we get this information, we can send you an estimate and write up the contract if you approve it. From there, we will assemble your team of transcribers and account support staff and have an onboarding call. After that step, your audio/video files get transcribed!

What rates do you charge for your services?

We make our pricing structure as straightforward as possible. Most project rates fall in the $1.99 and $2.99 per minute range. Factors like multiple speakers, certifying results, and large orders can affect this cost.

Our company also offers some discounts for large volume requests. Clients that need certified transcription services for their Charlotte business can get rates starting at $30 per man-hour. Even our ongoing EHR documentation support has several pricing structures that are budget-friendly and reasonable.

Please contact us for a quote.

Do you specialize in particular industries?

Despite half of our orders originating from Charlotte-area medical and legal markets, our team of US-based transcribers is diversified. They can provide transcription services across numerous industries thanks to their wealth of real-life experience.

See our industry specialties below:

Medical

Acupuncture
Allergy / Immunology
Andrology
Anesthesiology
Audiology
Bariatrics
Cardiology
Cardiovascular Surgery
Chiropractic
Clinical Chemistry
Clinical Virology
Consult Notes
Dentistry
Dermatology
Discharges
Emergency Medicine
Endocrinology
ENT Neurology
Environmental Medicine
Epidemiology
Family Medicine
Follow-Up Notes
Forensic Medicine
Gastroenterology
General Medicine
Genetics
Geriatrics
Hematology / Oncology
H&Ps
IME / Peer Reviews
Infectious Disease
Internal Medicine
Letters
Neonatology
Nephrology
Neurology
Neurosurgery
Nuclear medicine
OB / GYN
Occupational Medicine
Occupational Therapy
Ophthalmology
Optometry
Orthopedics
Osteopathy
Otolaryngology
Pain Management
Pathology
Pediatrics
Physiatry
Podiatry
Preventative Medicine
Psychiatry
Psychology
Pulmonology
Plastic Surgery
Radiation Oncology
Reproductive Medicine
Rheumatology
SOAP Notes
Social Work
Speech Therapy
Sports Medicine
Surgery
Surgical Oncology
Urology
Vascular Medicine

Legal

Administrative Hearings
Arbitration Hearings
Bodycam Footage
Conferences
Correspondence
Court Hearings
Depositions
Interrogations
Judicial Hearings
Meeting Minutes
Memorandums
Public Hearings
Wiretaps

Business

Board Meetings
Brainstorming Sessions
Conference Calls
Correspondence
Earnings Calls
Financial Analyses
Focus Groups
Interviews
Market Research
Meeting Minutes
Press Releases
Seminars
Speeches
Telephone Calls
Training Sessions
Webinars

Academic

Academic / Nonprofit
Course Descriptions
Dissertations
Focus Groups
Grants
Interviews
Lectures
Oral History
Research
Seminars
Research

Media

Coaching Sessions
Correspondence
Interviews
Lectures
Manuscripts
Media Events
Movies
Music
News Conferences
Podcasts
Radio Programs
Speeches
Television Programs
YouTube
Video

 

Do you provide any account management for your orders?

Yes! We want you to have the best possible customer experience and results, so we assign a project team.

Our project teams often include a Client Service Manager, 1-3 Transcriptionists with relevant industry experience, and a Quality Assurance Lead. We are determined to provide you with the level of quality necessary to create satisfactory results and will conduct an initial needs assessment to determine what resources will best achieve this goal.

Who is Charlotte Transcription?

We are industry pioneers providing transcription services for Charlotte doctors, lawyers, and other professionals. You get an army of transcriptionists, project managers, customer service representatives, subject matter experts, and quality assurance leads to ensure only the highest transcribed content.

Charlotte Transcription is a local branch of Princeton Transcription, Inc.

Transcription Basics

How long does it take your transcriptionists to complete a project?

Our US-based transcribers finish most orders within 24 hours or less once they receive your files. They often complete them sooner, but ongoing or complex projects can expect to have predetermined deadlines in a service level agreement (SLA) instead.

What level of transcription quality can I expect from your company?

Our transcribers can produce a 99.7% accuracy rate for our clients, thanks to our gold-standard quality assurance measures.

Can you transcribe audio files for the legal industry?

Yes. Our company acts as a virtual scribe for more than just sales executives and doctors. Many legal firms rely on us to transcribe their recorded deposition or court recordings.

Is time-stamping available?

Yes. For $0.20 per audio minute, our transcriptionists can time-stamp your documentation.

Can you transcribe my foreign language audio file into English?

Currently, we offer transcribing of Spanish audio/video, as well as translation. Reach out to our customer support team for more details.

Data Security

How secure is my data with your company?

Charlotte Transcription employees only the most up-to-date security tools and best practices when protecting customer data from unauthorized access and breaches. We use a secure VPN that has end-to-end encryption (utilizing AES-256, bank-level technology). Because we only employ US-based transcribers and support teams, you never have to worry your data will be exposed overseas.

We also require all team members to undergo background checking, confidentiality training, and sign required NDAs.

In addition to these steps, we conduct annual internal audits of our security protocols with a third-party agency. These actions and policies have prevented us from being exposed to data breach issues since beginning our business.

For more information about our security protocols and privacy policies, please contact us.

Can I ask for a non-disclosure agreement?

Yes! Whether provided by you or us, we are happy to offer this additional reassurance of your confidentiality.

What type of technology do you use to protect my files?

We protect every received or transmitted file with an encrypted AWS-protected server using TLS 1.2 encryption.

Is anyone available to further discuss your privacy policy and security standards?

Yes! You can read more about our privacy policy. For additional details on our security and privacy programs, please contact us.

OUR PARTNERS

Partners - Web Chart MD
Partners - Philips
Partners - Olympus
Partners - Twilio
Partners - Phaxio
Partners - Node

Contact

Ready to get your files transcribed accurately and quickly?
Call and start a quote today!

We strive to respond to form requests within 1 business day. For immediate assistance or if you already have an account with us, please contact us at 980-949-0848. Thank you!

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